Just for Mom

I was recently talking with Momita, when she urged me to write my most recent experience from work. Tonight one of my coworkers was listening to me take calls when she informed me I was too passive, not concerned enough, and needed to use a larger vocabulary with the customers. What I took away is that I need to be a lot more rude to people, sugar coat everything, and use words no one will understand. I believe my work takes themselves way too seriously and that I may not be their kind of material! Oh well, at least I know I can get out there and won't be stuck answering phone calls for years to come.